ATEL A·TRACS IoT Device Management Platform

Professional cloud platform for ATEL devices — managed portal, or direct API integration.

A·TRACS is ATEL’s enterprise cloud platform for managing fleets of trackers, routers, and IoT devices. Hosted on Amazon Web Services and accessed via web portal, mobile app, or REST API, A·TRACS provides device management, firmware-over-the-air (FOTA) updates, geo-fence administration, statistics, and event-driven alerts — without forcing customers to build a platform from scratch.

Two portals — choose the right tier

A·TRACS comes in two flavours, designed for different organisational scale:

• A.RMS — ATEL Remote Management System (arms.a-tracs.com). The enterprise platform: device management, FOTA, subscription and notification, statistics, multi-user role-based access. Built for organisations with technical operations teams managing large device fleets.
• A.AGS — ATEL Application Gateway Server (aags.a-tracs.com). The small business and operations platform: per-device category dashboards, configuration templates, alerts, operations, statistics, user management, and a companion iOS/Android mobile app. Built for end-users and project teams who need a working dashboard from day one.

Two deployment paths

A·TRACS doesn’t lock you in. From the day a device is provisioned, you have two routes:

• Managed cloud — devices report to A·TRACS, you log in to the portal, your operations team uses the dashboard, mobile app, and alerts. Telemetry stays in A·TRACS storage.
• Direct integration — devices report telemetry directly to your own server (TCP, UDP, MQTT, FTP, or REST), bypassing A·TRACS storage. You still use A·TRACS for device management and FOTA. Your platform owns the operational data.

Many TITAN customers start on the managed cloud to get a project running quickly, then graduate to direct integration once their own platform is ready. A·TRACS supports either path — and the switch between them is a configuration change, not a re-deployment.

Core capabilities

• Device management — provisioning, configuration templates, group management, status monitoring
• Firmware over-the-air (FOTA) — push firmware updates to single devices or entire fleets
• Geo-fences and alerts — up to 16 geo-fences per device, email and in-portal notifications on enter/exit, low battery, tamper, and custom events
• Telemetry and trips — historical trip view, time-based playback, configurable time-range filtering
• REST API — REST-based access to telemetry and management functions for integration with third-party platforms
• Mobile app — companion iOS and Android app mirroring A.AGS dashboard functionality
• Multi-user access — role-based user management, email-based notification routing

Compatible with the full ATEL portfolio

A·TRACS supports the entire ATEL device range — battery-powered asset trackers (AS series), vehicle and fleet trackers (AT series), personnel trackers (R3Di-S1), the Smart Lock, mobile broadband devices (CPE/ODU/HPC), and other IoT/M2M products. One platform, one login, one API.

Project setup and integration via TITAN

A·TRACS is a paid platform. Project setup, device provisioning, custom configuration templates, and integration with your existing systems are scoped per project. TITAN works with you and ATEL to size the platform deployment, set up the right portal tier, and integrate the REST API into your operational systems where required.

Platform specifications

Specifying A·TRACS for your project? TITAN IoT supplies and configures A·TRACS deployments across Ireland and the UK from our Galway base, with custom integration support. Request a quote.