Get in Touch

Let’s talk about your project.

Whether you need a single industrial router, a private 5G core network, ATEX tank sensors or a full IoT rollout — our Galway team is ready to help. Twenty-five years of Irish industrial IoT experience, one phone call away.

How to Reach Us

Pick your channel.

Call us, email us, or send a project enquiry through the form. We typically respond within four working hours.

Direct Contact

Phone
Monday–Friday, 09:00–17:30 (Irish time)
Email
For quotes, technical advice and project enquiries
Existing Customer Support
Already a TITAN customer? Track and manage your support tickets
Visit Us
Racecourse Business Park
Ballybrit, Galway · H91 A9NN
By appointment

Send Us a Project Enquiry

Tell us a little about your project and we’ll come back to you within four working hours.

    Common Enquiries

    What can we help you with?

    Most enquiries fall into one of these four buckets. Not sure which fits your project? Just describe what you’re trying to do — our engineers will figure out the rest.

    Connectivity

    Connect It

    Get machines, sites and assets online — public cellular, private 5G or VPN.

    • 4G & 5G industrial routers
    • Private 5G via Druid (Raemis)
    • Antennas matched to Irish networks
    • IoT SIM plans and cellular survey
    Monitoring

    Monitor It

    Sensors and platforms for tanks, environments, assets and machines.

    • ATEX-certified tank-level sensors
    • LoRaWAN and NB-IoT industrial sensors
    • GPS & asset tracking
    • IoT platforms for dashboards and alerts
    Control & Integration

    Control It

    Edge compute and protocol bridges — including medical-grade via Solsta.

    • Edge gateways & protocol converters
    • Rugged & medical-grade tablets (ISO 13485)
    • Industrial displays & HMIs
    • BACnet, Modbus, M-Bus integration
    Existing Customers

    Support & Helpdesk

    Already a TITAN customer? Track tickets, request firmware help and access RCMS support.

    • Log new support tickets online
    • RCMS remote management assistance
    • Firmware updates and OTA
    • Quick phone support during office hours
    Where to Find Us

    Galway-based, Ireland-focused.

    Engineering, stock and dispatch all operate from a single facility in Ballybrit, on the east side of Galway city. Visits by appointment.

    TITAN IoT Solutions Ltd.

    Address
    Racecourse Business Park
    Ballybrit, Galway
    Eircode: H91 A9NN

    Phone
    +353 91 757 500

    Email
    iot@titan.ie

    Hours
    Monday–Friday, 09:00–17:30 (Irish time)

    Common Questions

    Before you get in touch.

    How quickly do you respond?

    Most enquiries get a reply within four working hours. Phone calls during office hours go straight to a real person — not a queue. Urgent customer support is handled via the helpdesk.

    Can I get a quote without committing?

    Yes. We provide quotes free of charge. Tell us what you’re trying to do and we’ll come back with options, prices and lead times — no obligation, no sales pressure.

    Do I need to know what I’m looking for?

    Not at all. Most of our customers come to us with a problem (“I need to connect this remote site”), not a product list. We’ll evaluate the options — cellular, private 5G, LoRaWAN, BACnet — and recommend the right fit.

    Can I visit the office?

    Yes, by appointment. We’re at Racecourse Business Park in Ballybrit on the east side of Galway city — easy to find from the M6. Email or call ahead and we’ll have whoever you need to meet available.

    Do you serve customers outside Ireland?

    Yes. We support Irish customers deploying internationally, and through the Vadnet pan-European IoT alliance we serve customers across the UK and continental Europe directly.

    I’m an existing customer with a technical issue — where do I go?

    Use the helpdesk for tracked support tickets. For urgent issues during office hours, call +353 91 757 500 and we’ll route you to the right engineer.